Automotive Leadership Roundtable (ALR) Attracts Best and Brightest to Miami this March
This event brings together the brightest minds in automotive to share best practices and recognize the No. 1 performing dealers from each brand.
Do You Have Breakthrough in Your DNA?
Once leaders achieve their goals, what drives them and inspires them to keep their troops engaged? They don’t follow traditional formulas for success — they redefine them.
Walmart Helps Dealers Sell Cars
After the retail giant piloted the CarSaver program successfully in multiple markets with dealers, including AutoNation, they are building a network of certified dealers to service Walmart’s 250 million customers and 1.5 million employees across the country.
New Chernek Consulting Workshop Responds to F&I Market Upheaval
Slated for December 4, 5 & 6 in Alpharetta, GA, the workshop focuses on menu evolution and how to capitalize on trends — whether using a digital menu or the traditional paper format.
Freedom Auto Group – Improving Lives, Helping Customers
Most customers don’t arrive at a car dealership thinking their life will be improved during the process of buying a vehicle. But at Freedom Auto Group in Pennsylvania, that’s exactly what the owners seek for their customers — life improvement.
Why Dealers Should Hop on the Subscription Bandwagon
Dealers will need to address convenience issues, as well as better identify preventive maintenance issues during scheduled idle time.
The Evolution of Fixed Ops Roles: How to Attract Top Talent
When most people think about a career as an auto technician, they might envision having a wrench in hand, rotating tires, changing oil and other perceived greasy tasks. While this might have been the case until a decade or so ago, fixed ops careers have evolved significantly.
Looking to Improve Your F&I Department? Rethink Your People Strategy
To remain competitive in today’s retail automotive space, each step of the car-buying process must be a positive experience for customers. From salespeople to F&I employees, your team must prioritize customer satisfaction.
How to Determine Your Service Marketing Budget
As new and used vehicle margins decline and you rely on your service department to contribute a greater percentage to your store’s gross profit, why wouldn’t you spend more on service marketing?
Ways Your Dealership’s F&I Employees Can Drive Customer Satisfaction
The F&I department is critical to the overall success of your dealership. As consumers increasingly walk into dealerships armed with more information than ever before, this leaves dealership sales teams much less room for negotiation, and results in smaller profit margins.
