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Times Have Changed – Take a New Look at Your Online Marketing Spend

Over the past decade, we have measured our results on Google AdWords by looking at CPC, Bounce Rates, Impression Share, and Click Through Rates. These simple metrics worked great when cars were flying off the shelf.

Lead Abandonment: A Fork in the Road, Not a Roadblock

The bottom line? Use technology to optimize your Website and convert consumers into walk-in buyers.

Your Marketing Check Engine Light Is On: Three Strategies to Get on Top of Fixed Ops

“Hey Siri, where can I get an oil change?”
This type of search takes place more than one million times per month. In fact, according to Google Automotive Insights, service- and parts-related searches have increased by more than 400 percent over the past five years and now account for 28 percent of the total automotive search market.

Credit Information Emerges as Important Informational Tool to Drive Incremental Sales

The auto industry has done well the past eight years. Since bottoming out at approximately 10.4 million in new vehicle sales in 2009, the industry has attained an average annual growth rate of 7.6 percent for new vehicle sales. The near-decade momentum, which culminated in approximately 17.46 million new vehicle sales in 2017, meant growth came much easier than normal for most automotive retailers.

Want to Sell a Car In Two Hours or Less? Here Are Two Technologies That Can Help

When it comes to buying a car, one of the biggest areas of frustration for consumers is how long it takes. From the back-and-forth between salespeople and their managers to long wait times and confusing menu presentations in the F&I department, customers often rate this as their least favorite aspect of the car-buying process.

The Power of Brand: How to Stand Out in the Sea of Dealers

Look to the world’s top companies when adopting your brand philosophy. Focus on what you do best, create a simple-to-understand brand persona, make it seamless from Web to showroom floor and market the hell out of it.

Are You Setting the Table for 2017?

In 2017, we will all start to read and hear about some progressive dealers delivering “a lot” of vehicles to customers outside the dealership. All that hard effort is being worked on now behind the scenes. Like everything in our industry, this service will evolve and dealers will obviously experience some ups and downs. Smart

Podcast: Increasing Employee Retention

Jim Russell of the Jim Russell Group talks about increasing employee retention and satisfaction at your dealership.

Success Story: First Team Chevy Becomes No. 1 in 2016 

Leading the Hampton Roads Area with a New Strategy Located in Hampton, Virginia, Hampton Chevrolet is one of 12 stores in the First Team Auto Group.[…]

Don’t Let the Modern Gold Rush Take Down Your Business

Historians credit Sutter’s Mill, near present-day Sacramento, as the epicenter of the 1849 California Gold Rush. The mill’s owner, a German immigrant named John Sutter, owned 50,000 acres in the area when one of his employees discovered gold in the river near the mill. ​ Though Sutter tried to keep the gold a secret, word