Former Cox Automotive Executive Joins Digital Air Strike
Jason Barrie will help guide Digital Air Strike’s product strategy and market development as the company continues to grow and release new technology to help businesses transact virtually with consumers.
Personalization Enabled by Automation and AI Will Greatly Improve Car Buying and Ownership
The Cox Automotive Car Buyer Journey Study indicates that technology used smartly delivers a more personalized, customer-based approach to selling that helps U.S. auto dealers build better, long-term relationships with their customers.
Spireon Appoints Industry Veteran Brian Skutta President of Automotive
Under Skutta’s leadership, Spireon’s automotive-focused segments will leverage its innovative product lineup and already deep bench of industry experts to best serve its customers into the future.
Making the CRM the Hub of All Customer Communications
Even in today’s digital age, a phone call can be the difference between winning or losing a lead. Dealerships are losing the majority of their hottest leads within the first 15 seconds of each call.
The True Cost of Turnover and How Dealerships Can Fuel Retention
With the plateau of car sales in 2017 and margin compression in full swing, dealerships need to look internally to identify new ways to save costs and protect their bottom line.
Train Every Day: Ongoing Learning is Essential to Sustained Success
If you’re looking for a sure-fire way to reduce efficiency, frustrate your employees and ultimately have them move on to other dealerships, neglect their ongoing training.
Podcast: Staffing Challenges and Opportunities
Chase Abbott, vice president of sales for VinSolutions and Dealertrack F&I, joins us to discuss dealership staffing challenges and opportunities.
Triple Crown of Dealership Success
With AutoSuccess on your side, winning the automotive dealership race is a sure bet.
Podcast: Revisiting Your CRM Processes
Mark Vickery of VinSolutions on revisiting your CRM process to increase your dealership’s profitability.
The ROI of a Proactive Dealership Culture
There’s a hard dealership truth those of us in this business confront every day: Staff turnover is incredibly high. According to Cox Automotive’s Dealership Staffing Study, the average annual turnover at a dealership is 40 percent, with an astounding 67 percent turnover rate for salespeople. Most dealers know turnover affects their business, but many dealers think there’s nothing they can do about it.
