Elevator Operators Can Show Us the Path to Digital Retailing
For digital retailing to succeed in automotive, we need to add the human element to ease the transition from the current habits of car buying shoppers. Human interaction during the online process will yield much better results than leaving it to the customers to figure it out for themselves.
2020 Vision: A Clear Path to Increased Profits
Don’t worry too much on volume and gross with your goals, concentrate on how well your sales team follows the processes. If everyone is following the processes correctly, the closing ratio will take care of itself.
Toyota Research Institute Joins Study of Workforce Impact from Automated Vehicles
TRI says it is actively exploring further opportunities to research the societal implications and lead collaborative strategies that provide pathways to new career opportunities and skills training that will be integral to society in the 21st century.
Best Practices — Accessory Sales
Could creating a highly profitable accessory program in your store be as simple as following best practice tips?
The Evolution of Fixed Ops Roles: How to Attract Top Talent
When most people think about a career as an auto technician, they might envision having a wrench in hand, rotating tires, changing oil and other perceived greasy tasks. While this might have been the case until a decade or so ago, fixed ops careers have evolved significantly.
F&I Solutions: Think Through the Sales Process to Ensure Customer Satisfaction
The finance team needs to get out of their offices and involved in putting car deals together whenever possible — and the best will do so. They earned their role as a finance director/ producer because they are the best closers in the store.
Finding Your Path to Success
As for gratitude, I think it’s critical. We are all incredibly blessed. If we can stand, see, hear, breathe and live without pain, then we should be grateful
Tactics to Make Your Web Traffic Soar
Nearly 90 percent of today’s consumers use the Internet to shop for a car, spending hours online and vising dozens of Websites during the research process. It has never been more challenging for dealers to stand out from the crowd and drive serious car buyers to their Websites and ultimately, their showrooms.
Beware of Tax Law Changes Affecting Auto Industry Sales
Most retailers, including car dealers, are unaware of the PATH Act and how it affects their business. Protecting Americans from Tax Hikes was a law passed by Congress in 2015 and took affect beginning 2016.
A Simple Way to Increase Down Payments & Sales This Tax Season
Every year the IRS stimulates the economy by refunding billions of dollars back into the hands of the American taxpayers in the form of a tax refund. With customers having access to their tax refund, dealers typically see larger down payments with a higher approval percentage.
