PDS’ CallerCX Platform Integrates with VinSolutions’ Connect CRM
CallerCX provides all the information a salesperson or service advisor needs to follow-up with the customer and provide the best customer experience.
Reynolds and Reynolds Introduces FOCUS, Redefined Dealership CRM
FOCUS helps ensure dealers are maintaining one database of customer information to manage all aspects of the dealership.
DealerSocket Unveiled Seven CRM Innovations at NADA
The innovations include new texting capabilities, consumer privacy management updates, along with new versions of its Desking tool and Desk Log solutions.
Mitchell 1 SocialCRM Marketing Service Offers Online Appointment Request Feature
The Mitchell 1 SocialCRM auto shop marketing service is offering a new online appointment feature that will make it more convenient for consumers and auto repair shops to schedule appointments for auto repair and maintenance services.
Your CRM Will Be at the Center of Your Success
While existing CRMs may still bring a level of ROI for the dealership, data, bots and personalization will start to change shopper and customer expectations and redefine how the automotive sales process will work. Stop focusing on things from the past and ask yourself, are you creating experiences that create rapport and build trust that will last a lifetime with every shopper?
DealerPeak Launches CarDog Independent Car Dealership CRM
It is a user-friendly automotive CRM that permits users to navigate at their speed and comfort level. In fact, the CarDog platform is accessible through mobile smartphone and tablet devices, as well as desktop and laptop computers.
Automotive Dealers Shift to Cloud-based CRM Solutions to Meet Customer Expectations
They are increasingly installing customer relationship management (CRM) software in their backend systems to proactively identify opportunities and build customer loyalty.
Making the CRM the Hub of All Customer Communications
Even in today’s digital age, a phone call can be the difference between winning or losing a lead. Dealerships are losing the majority of their hottest leads within the first 15 seconds of each call.
DealActivator Is Officially Built into Dominion’s Vision CRM
The program combines ease-of-use functionality with user-tailored dashboards, giving dealers a bird’s-eye view of dealership activity.
F&I Solutions Section: Play the Long Game With Your CRM
Look at your own CRM. You need it optimized for the long game. Do you have the right people following up to get the co-signer on a loan? Is someone locating a vehicle you don’t have on the lot?
