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Hopes for the End of the Year

We at AutoSuccess hope you had a great holiday, and we’re ready to stand with you as we get ready for 2017. click here to listen and for the download

Podcast: Dealership Walkaround, Part 2

We finish our two-part Dealership Walkaround by speaking with Jay Rosenthal, GM of Rallye Acura. click here to listen and for the direct download

November 2016 AutoSuccess Magazine

2017 Marketing Strategy Guide: 4 Components to Success click cover to open digital magazine Text “AUTOSUCCESS” on your smartphone to 72727 and receive our magazine and other updates via text message every month. Up to 8 msgs/mo. Message & Data Rates may apply. To cancel, reply STOP. For help, text HELP.

Success Story: Happiness Breeds Success

A Positive Team and Smart Marketing Will Keep Your Customers Happy (and Coming Back) Click cover to read from our digital magazine​The old real estate saying that the value of a property depends on three factors - location, location and location – can also hold true for car dealerships.At first glance, the location of Rallye Motors and Rallye Acura seems perfect. Both dealerships sit along the New York’ […]

2017 Marketing Strategy Guide: 4 Components                 to Success

Automotive marketing and the consumer’s path to purchase are constantly evolving. Using the strategy you started 2016 with is not going to cut it come January. There are four key areas to success that must be at the forefront of your planning for 2017. ​ Read our entire issue – Click here ​ 1. Website Your dealership

What Is The Big Deal With Facebook? If You Don’t Know, You Better Ask Someone.

How did Bryan Honda spend $150 on a campaign and sell seven vehicles — with more leads still being worked — in just seven days? Let’s start by saying that this was in Fayetteville, North Carolina during the recent hurricane. They had flooded cities all around them and I-95 was closed. They had every reason

A Lesson In Accountability In Best Buy

If you’ve followed my columns about reconditioning best practices, you know my drumbeat is time-to-market (TTM) frontline readiness, workflow and accountability, all which describe nonnegotiable processes for turning recon operations into a profit center for the dealership. ​ Dealers using reconditioning workflow software to reduce their TTM or cycle time to three to five days

Leading The Way In A Changing Marketplace

The automotive industry is standing toe-to-toe with several marketplace disruptors — all of which affect your dealership. Among consumers, there is an increased demand for ride sharing and in-vehicle technology, and overall vehicle needs are changing. Autonomous cars are coming closer to being a reality for everyday drivers, and consumers in general are increasingly seeking

Better Customer Experience Starts With Better Employees

By hiring better-quality employees, your dealership — and your customers — benefit in the long run. Top-quality employees provide a better customer experience, allowing you to inspire repeat customers, referrals and a positive online reputation. ​ Customer experience is increasingly the differentiator between high- and low-performing companies. Especially in the case of new-car dealerships, competition

How To Rank Your Dealership At The Top Of Google Searches

I use Google in the title, because they are the 800-pound search engine, but you can substitute Yahoo, Bing or others if you desire. The secret is: There is no secret recipe. Depending on a variety of factors, every recipe is slightly different. But, there are some basic core ingredients you can master that will