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Service Setter Call Tracking Software Now Integrated with Xtime Service Scheduler

The new integration gives service department phone handlers an unprecedented advantage in customer service and booking performance.

Inventory Tracking: It’s Not Just for Dealerships

Using inventory tracking tools, an audit that might take an entire day can be done in an hour. When you have a car audit and your car is floored with a banking company, it takes up your accounting time. People have to go out and try to find vehicles that the auditor might have missed, walked by or can’t find.

Five Ways to Use Inventory Tracking Beyond Sales

We all know inventory tracking works well during the sales process. A customer comes up, the dealership’s salesperson talks to them about their wants and needs to help them figure out what kind of vehicle they want, and then he or she finds the vehicle. In the past, this would involve the customer walking out

Podcast: Inventory Tracking at Your Dealership

Mark Sargeant, sales and marketing manager for AutoMap, speaks with us about finding the right inventory tracking solution for your dealership.

Mark Sargeant Podcast
Inventory Tracking – It’s Not Just for Dealerships

For many people, when you discuss the benefits of an inventory tracking solution, their mind immediately goes to dealership sales. In the dealer world, though, there’s more to it than just sales. Inventory solutions can be used to improve everything from audits with banks to rental car facilities to auction houses.  

AutoMap Inventory Tracking Service Hits 40,000 Vehicles Tracked

Through AutoMap, a bluetooth enabled onboard diagnostics device (OBD) chip is attached to each vehicle, a simple set up that takes less than 30 seconds per vehicle. Once the device is enabled, each vehicle’s location is broadcast to the main software site, or AutoMap app on mobile, for tracking.

Top Five Things to Look for When Evaluating Your Next Inventory Tracking Solution

“With the advances in online research and tools, customers come onto the sales lot today knowing exactly which vehicle they want. So it’s a surprise to them, and many managers, when the salesperson helping them can’t find the vehicle on one lot, or even worse, across multiple lots.”

TotalCX Adds Sandler Partners to its Partnership Team

Sandler Partners helps several dealership groups and other businesses with their telephone and technology needs.

Kelley Blue Book 2024 Consumer Choice Awards Winners

Honda scores most wins from new-car shoppers in non-luxury categories for 2024 in renamed Kelley Blue Book Awards.

How Auto Retailers Are Leveraging Advanced Connected Vehicle Data for Optimized Lot Management Solutions

Advanced technologies based on intuitive real-time data seamlessly integrate with the software platforms to receive real-time connected vehicle data from equipped and eligible vehicles to simplify lot management for accurate and remote inventory management, that leads to a contactless and seamless experience for fleet and auto retailers.

How Auto Retailers Are Leveraging Advanced Connected Vehicle Data for Optimized Lot Management Solutions