IAA Launches AuctionNow in the U.S.
The new, proprietary AuctionNow interface offers buyers the ability to create their own customizable bidding experience, resulting in additional flexibility and control, while adding more value to the auction process.
Podcast: The Future of Automotive Research and Shopping
Gina Callari, COO of Evox Images and RelayCars, joins us to discuss driving the future of automotive research and shopping.
BMW of North America Introduces Smart Glasses and New Technician Communication Systems at U.S. Dealerships to Reduce Repair Times and Improve Customer Satisfaction.
The introduction of these new innovations at BMW centers, coupled with the company’s ongoing investment in its training facilities and technician training programs not only reinforces BMW’s reputation as a technology leader, but is another example of the company’s customer-first approach.
Driving the Future of Automotive Research and Shopping
Today’s fragmented and increasingly digital landscape presents greater challenges for dealerships to meet the needs of car shoppers. According to a 2016 AutoTrader study, only 17 out of 4,002 surveyed customers were satisfied with the current car-buying process.
Collision Corner: Training a Painter’s Helper
For a helper to prepare cars to our expectations, they must know what the expectations are and how to get there. They can get there every time with the fundamentals, provided we’re not stingy with our knowledge and take the time to train them properly.
Recalculate Your GPS for Success by utilizing BradleyOnDemand and Money Mind Mapp
We are in the fourth quarter of 2016 — is your dealership delivering the units you anticipated? Are your net profits in line with annual projections? Are all of your salespeople averaging 18+ units per month? How would you rate your client satisfaction? Your online reputation? Is your dealership flooded with repeat business and referrals,