Dominion DMS announces integration with GM SAVI (Service Advisor Vehicle Interface). This integration in VUE allows the dealer to download and link service visit records to appointments and repair orders. A service visit record represents an occurrence of a customer’s vehicle visiting a GM dealership for service. It also establishes a baseline record of the vehicle’s condition before any service is performed.
“SAVI with VUE saves time and prevents errors when opening repair orders,” said Dave Fredrickson, service manager, Hubler Chevrolet. “This feature provides confidence that the information entered into the RO is accurate and saves time, with just a click of your mouse.”
This in-the-lane technology allows the advisor to quickly gather key intel from the vehicle and speed up the check-in process when the customer arrives at the dealership. This information is collected wirelessly and can be transmitted directly to a service appointment or new repair order, saving the advisor time in the lane.
The most significant advantage of this integration is saving service advisors time by not having to re-enter information on VUE service appointments, repair orders and multi-point inspections. It also ensures the data is accurate since it was pulled directly from the vehicle.
“Dominion DMS continues to partner with businesses that simplify your daily processes and make it easy to train your staff and improve efficiencies,” said Arlene Clements, VP of business development, Dominion DMS.
To learn more about Dominion DMS and its VUE platform, visit DominionDMS.com.
