Andrew Markel - Director of Content for Babcox Media
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Ball Joint Inspection Tips

It’s important to remember not to miss a worn joint. If a ball joint fails, the driver loses control of the vehicle.

Recommending Ride Control – Don’t Back Down

Stand by your recommendations. You are not doing your customers any favors by doing a less expensive repair.

ECM No Communication Issues

The source of the problem could be software, electrical or mechanical.

Key Diagnostics and Programming

Key and security system diagnostics are not that much different than driveability diagnostics.

The Hard Life of Shocks, Struts and Tires

Even under normal conditions on a smooth road, shocks stroke on average 1,750 times for every mile traveled.

Curing Shock, Strut and Suspension Noise

As vehicles age, eliminating noise is Job 1. But “noise” may mean different things to you and your customers.

7 CV Joint Mistakes You Might Be Making

A CV joint rarely fails on its own. Outside factors can damage a joint worse than cutting a boot with a knife.

Causes of No-Spark Conditions

A no-spark condition could be the result of communication errors or missing data from a dead module.

5 Spark Plug Tips

Here are five little-known tips about spark plug replacement that you probably didn’t learn in school.

spark plug
Reading Brake Pads for a Better Diagnosis

Worn brake pads can tell you a lot about the entire brake system and keep new components from suffering the same fate.

Fixing a Steering-Pull Condition

If a customer comes to your service department with a steering-pull complaint, never jump to conclusions about what’s really wrong.

steering pull
7 Reasons Direct-Injection Fuel Pumps Fail

High-pressure fuel pumps can malfunction and/or fail due to a number of factors.

fuel pumps fail