Rotary Launches ‘Find My Lift’ Tool and New Website
Users can easily search, sort and browse by a number of different categories, including vehicle class, lift capacity and more.
Fact vs. Myth: Phone Etiquette Directly Impacts Your Dealership’s Bottom Line
Most dealers struggle with proper phone etiquette. Inevitably, a customer’s first interaction with you is on the phone and your initial conversation can make or break whether they do business with you.
Finding Revenue During a Crisis: Retail Warranty Reimbursement
Even as many are forced to juggle payments to keep a skeleton crew running, there’s a solution that requires no upfront investment.
Paving the Way for Self-Discipline
Self-discipline is like a muscle, where the more we use it, the stronger it becomes. By being smart about how we use it, we can develop this key attribute and get the best return for our energy.
F&I 2024 Dealer Outlook: How Online Options Will Help Dealers Better Serve Customers
Dealers must find ways to maximize F&I sales opportunities, because in this highly competitive landscape, dealerships rely on the sale of these products to enhance their bottom line and remain competitive.
Kelley Blue Book Unveils 2024 Best Buy Award Winners
Organizational guru Janelle Cohen teams with Kelley Blue Book to highlight standout features in winning vehicles and share insider hacks for a clutter-free commute.
BendPak to showcase equipment in 4 SEMA Show booths
The company is planning to introduce at least half a dozen new products at the show, including boat lifts, EV lifts, personal air coolers and more.
Blair King
What is one of your proudest accomplishments of your career? My proudest accomplishments in my career have been watching the teams I’ve assisted in multiple start-up companies grow and succeed. Working as a team in the start-up phase is crucial to success and I’ve been lucky enough to watch teams go from five of us
Beth Beans Gilbert
What is one of your proudest accomplishments of your career? Our management team oversees more than 20 dealerships, our parts business and other operations, as well as nearly 1,800 employees. Our goal has been to provide clear direction for everyone involved despite our growth as a company. That helps us maintain consistency and uphold standards
The New Rule of Fixed Ops
If you’re looking to improve the efficiency of your dealership, you must leverage your fixed operations in new ways.
