Unlocking Service Drive Revenue: The Critical Role of Technician Inspections
The true potential of service consulting lies in recognizing the nuanced art of quality inspections and leveraging it to drive success for both advisors and technicians.
Cox Automotive Names Alan Lang SVP of Physical Services and Auctions at Inventory Solutions
Lang tapped to spearhead strategic client initiatives to enhance the growth and profitability of Manheim’s physical services, auctions and marketplace.
Enhancing Accessory Offerings and Car Care Products in Service Centers
By expanding product offerings, identifying top-selling items and leveraging private-label products, dealerships can create value for customers, drive revenue growth and strengthen their competitive position in the automotive industry.
Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds
According to the study, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments.
USO, UTI Partner to Support Service Members’ Career Transitions
A highlight of the collaboration includes networking support with industry leaders to help facilitate training and job placement.
MyKaarma, Logitrac Partner to Improve the Service Experience
Dealership employees can access all features the same way they would access native myKaarma features at customer arrival, such as check-in, vehicle walk-around videos, payments pre-authorizations, mobile payments and more.
Executive Spotlight with Stacy O’Neal of Dealer Services Network
Stacy highlights how their services assist dealerships by reducing administrative burdens through digitizing tag, title, registration, and document archiving, and more.
Jennifer Somers Joins Dealer Services Network
DSN welcomes a new director of technology with over two decades of automotive software expertise.
Connected Dealer Services Unveils Real Odometer Mileage Reporting
The benefits of integrating true odometer readings are substantial. Dealerships can now time their service reminders perfectly, tailored to the actual use of each vehicle.
automotiveMastermind Introduces EV & Service-to-Sales Enhancements
The new enhancements will help dealers greatly improve their service-to-sales process by giving them an in-depth view of their service drive and help them understand which customers are most likely to buy an EV.
