How to Make Big Changes Stick and Create Success at Your Dealership
At the end of the day, there are no shortcuts. Everybody has to buy in to new processes, otherwise the changes will be ignored, making them a waste of time and money. Don’t let your employees do things the wrong way because that’s the way they’ve always been done.
Is Your Trainer King Kong?
I’m sure you’ve seen the videos on social media. Perhaps you’ve even had a chance to see them live. If not, go to the mountaintop where they hang out and listen quietly.
Podcast: Looking Forward to a Successful 2019!
We’d like to thank our listeners as we get ready for a successful new year ahead.
How to Hold Successful Meetings with Your Staff
These best practices should help you instantly elevate your game and help keep your employees interested — and dare I say — excited, for your next meeting.
Podcast: Defining Success With The Theory of 5
Chris Saraceno, vice president and partner of The Kelly Automotive Group, joins us to discuss his new series in AutoSuccess, based around his book, The Theory of 5.
A Game Plan for Success
Even with a plan in place, the process of improving doesn’t happen automatically. When managers build a finely tuned team through goal setting, training, educating and coaching, they will put the business on the road to success.
Why Champions Don’t Have Time to Procrastinate
If you’re a procrastinator, there’s a really good chance you’ll bookmark this article to read later. That would defeat the purpose. Sort of like that book “How to Improve Your Memory” that is nowhere to be found.
Performance-Based Service Pay Plans
Train them on how to sell, and them compensate them based on their efforts. Remember, if a good salesperson wants a pay raise he simply looks in the mirror and asks for one.
Train Every Day: Ongoing Learning is Essential to Sustained Success
If you’re looking for a sure-fire way to reduce efficiency, frustrate your employees and ultimately have them move on to other dealerships, neglect their ongoing training.
Podcast: Monitoring Radio Advertising
Jeff Johnson, managing partner of JKR Advertising, joins us to discuss monitoring radio advertising.
Your Departments Must Work Together Toward a Common Goal
Let’s look at some ways your dealership can fix dysfunction between departments and keep your three-legged stool standing.
Are You Making Your Service Techs’ Lives Easier or Harder?
Helping your service department succeed can pay dividends in profit, customer experience and security.
