Experts reveal which 3-year-old vehicles are getting the highest trade-in values as chipset shortages squeeze vehicle supply, demand soars in the used market.
Anyone who has the responsibility of hiring employees and overseeing employment background screening for their dealership has heard the term “national criminal history” search. Although the title sounds all-encompassing when doing a background search, it really is not.
Even in today’s digital age, a phone call can be the difference between winning or losing a lead. Dealerships are losing the majority of their hottest leads within the first 15 seconds of each call.
Start building your plan now. Get committed to your plan. Hold your people accountable for following your plan. Get ready for change but, most importantly, remember, you are not running a democracy!
You must believe in the concept that 100 percent service absorption will put you on the road to having a record year. You then must transfer this attitude to your entire management team. Yes, I said entire management team — including those folks in the front end.