Are Your Eyes Fixed on the Recall Target?
Recall management is no longer a fringe strategy to keep your service department busy, but rather a major disruptor in the automotive industry that is winning consumer loyalty.
Boost Recall Response Rates with Video
In 2018, owners of 32.7 million vehicles in the U.S. were notified of a mandatory recall by the National Highway Traffic Safety Administration, and OEMs issued another 14.5 million voluntary recalls. That means one in four vehicles on the road currently have an open recall.
Carma Project and Toyota Boost Engagement Via Peer-To-Peer Platform to Accelerate Takata Airbag Recall Repairs
Innovative program offers individuals incentives for alerting friends and family about deadly airbags.
If You Think You’re Covered for Safety Recalls – You’re Not
Compliance pressures are increasing, yet safety recall data errors and timing issues continue to challenge dealers to know the safety recall status vehicles they are acquiring, currently have in inventory and those that they have previously sold and serviced. Big Problem Last year saw a record number of recalls, impacting more than 53.2 million vehicles.