Study: Most Americans Believe Online Reviews Matter More than Ever Before
National study from Podium highlights the pandemic’s impact on online reviews for local businesses, emphasizing the importance of social distancing observance and mask-wearing policies.
Don’t Be Afraid of the Feedback Economy
Online reviews hold a wealth of information that can be used to improve the customer experience, ultimately helping your business attract and retain customers.
Boost Trust by Building Your Online Reputation
Today’s savvy consumers are following in the footsteps of those early Saturn fans. They are empowered with information long before they even set foot inside your dealership.
Your Guide to Customer Loyalty Starts with Your Digital Strategy
To stay in sync with your customer base and maximize your exposure, you need to move more of your business presence and marketing online.
Your Marketing Check Engine Light Is On: Three Strategies to Get on Top of Fixed Ops
“Hey Siri, where can I get an oil change?”
This type of search takes place more than one million times per month. In fact, according to Google Automotive Insights, service- and parts-related searches have increased by more than 400 percent over the past five years and now account for 28 percent of the total automotive search market.