Dealers Warned to Consider Options Before Accepting Automaker CPI Increases for Warranty Work
Consumer Price Index automatic increases may fall short of the legally entitled retail rate, leaving tens of thousands in profit on the table every year.
Using the Deming Wheel to Drive CPI and Used Car Profits
When I helped develop workflow models for Hewlett-Packard systems years ago, we applied the Deming Wheel to our efforts. I submit that you should consider applying it to your dealership operations as well. What this device describes and encourages is fundamental to any continuous process improvement (CPI) effort to make your dealership more profitable. Precisely
