Podcast: Keeping Attention During Training
Sally Whitesell, president of sw Service Solutions, joins us to discuss how to better keep the attention of your team during training.
Effective Training for Short Attention Spans
Are you having problems getting your fixed ops team to pay attention and retain the information from your training programs? Are you conducting training sessions without getting results from your trainees?
Are Customers Just Passing You By?
With heavy traffic and congestion, sometimes a customer will only have two seconds to glance over and scan your lot. Sometimes the simplest of messages will grab his or her attention and ultimately make a big difference in your bottom line.
The ‘Evidence’ is Overwhelming: A Simple Retention Roadmap
Retention is best measured in repeat visits. Make sure you are tracking this metric. Retention drives market share or absorption, whichever side of the aisle you look at this from.
Becoming the Dealership for Today’s, and Tomorrow’s, Consumers
“The way we’ve always done it” is a sentiment that keeps some dealerships from growing; in a few years that statement will be carved on their tombstone.
Five Steps to Improving Video
Use videos to display the automobiles being sold in new locations, away from the dealership and buildings associated with all the negative aspects of buying a car.
