Five Magic Words Create Big Results
Listing five good reasons why every service advisor deserves and needs to be professionally trained on how to provide your customers with the highest level of service each and every time they visit or call your dealership.
Increasing Dealership Tire Sales
In today’s world, dealerships represent a significant share of vehicle maintenance. As a result, they encounter increasing opportunities to offer replacement tires for their customers.
How Many Alignments Does It Take to Get .3 HPRO?
“I am amazed at how many service advisors fail to properly advise all of their customers as to the maintenance and/or repair needs of their vehicles.”
Tire Vibration and Noise: Tips for Diagnosing and Finding Its Cause
While volumes could be written about the countless number of problems and solutions, this primer can help to solve some of the more common vibration issues.
Wheel Alignment: Teaching Customers the Basics
When you’re not mindful of your posture during the day, it affects the rest of your body. In the same way, if a vehicle’s wheels are out of alignment, it will affect other parts of the car — including the tires.
