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Antilock Braking Systems — Component Overview and Replacement Opportunities

Modern ABS applies individual brake pressure to all four wheels through hub-mounted sensors and a dedicated computer controller. So what can service department managers do to help customers get their ABS running in tip-top shape again?

Major Profit & Retention Leaks in Service Tied to BDCs

If you’re struggling with service revenue, CSI or profitability, the data I’m about to share with you will help you understand what could be causing your pain and hurting not only your fixed operations business but also your entire dealership.

Empower on Sales with Growing Snap-on Collision Coverage

Snap-on software includes new and enhanced coverage for airbag, intelligent cruise control, collision mitigation, electronic parking brake, head up display, lane departure warning, occupant classification, parking assist, radar sensor surround view mirror and more.

Raybestos Unveils ‘Big Brake-Thru’

The new product lines were showcased at the Raybestos booth during the recent Automotive Aftermarket Products Expo (AAPEX).

Current State of Advanced Driver Assistance System: An Indispensable Tool for Traffic Safety

Revolutions in legislative norms are also influencing the development of more co-operative driving systems, strengthening the need to impart intensive training for ADAS features currently in use.

Meet World-Renowned Car Builder Jeff Schwartz at AAPEX

The Raybestos ’53 Chevrolet pickup will be on display at the BPI booth during the entire AAPEX show where it will be awarded to one lucky auto care industry repair or parts professional.

Why Service Pay Plans Need to Change

Active management should also include “RO reviews” where managers review specific situations and coach on missed opportunities to uncover any deficiencies in product knowledge and selling skills.

Dealer-Controlled Vehicle Service Contracts and Ancillary Plans Help Boost F&I Profits

With the right DOWC in place, automotive retailers can embrace today’s highly competitive market with F&I programs that we can see customers have come to rely on.

Tire Vibration and Noise: Tips for Diagnosing and Finding Its Cause

While volumes could be written about the countless number of problems and solutions, this primer can help to solve some of the more common vibration issues.

Pulsation and Judder: Ask the Right Questions to Improve Your Sales and Diagnostics

Whenever a customer comes to your dealership for any brake repair, you need to know why they are there in the first place. Just writing a ticket for a brake job because the customer requested it can lead to a comeback and an unsatisfied customer.