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Winning in Your Local Market. Bill Page Honda Sales Up Percent in a Flat Market

Bill Page Honda faced a pivitol decision such as this when the dealership, then a Pontiac franchise, decided to start selling Hondas in 1971.

Morgan Auto Turns Up Sales by Tuning Up Internet Lead Conversion

The Florida-based dealership chain posted an impressive 2.2 percent increase in same-store sales last year, handily beating the mere 0.3 percent growth for the industry.

That organic growth came at a time when Morgan was aggressively buying and consolidating other dealerships to make it one of the fastest-growing dealership chains in the country.Morgan leaped 29 rungs on the Automotive News Top 150 Dealers list this year, clocking in at No. 49 (the first time it cracked the top 50). New unit sales soared 45 percent last year, with total sales projected to hit $1.45 billion this year.

Are You A Leader Or A Manager?

There are some very important distinctions between being a manager, and being a leader. Not all managers are leaders, and not all leaders are managers. It’s really fantastic when you get a manager who is also a leader, but you don’t have to be at the top of the organization to lead.

Six Ways to Motivate Your Sales Team Without Changing Your Comp Plan

Your goal as a leader is to create a motivated team that provides you with the highest profitability possible.

Men Champions Advance Careers for Women

​Many male execs, managers and trainers are uncomfortable with one-on-one mentoring in cross-gender relationships. A recent survey revealed that “half of junior women and almost two-thirds of senior men shied away from one-on-one mentoring relationships due to concerns that someone might perceive a sexual relationship where there was none.” These apprehensions build walls that deny

Success Story: Discover How Audi Coral Springs and Audi Ft Lauderdale Did It

The Qvale Automotive Group is one of the major players in the automotive industry, and one of the reasons for their success has been steady, measured growth. Already having a large presence in California, the group expanded to Florida in 2010 and opened Audi Coral Springs. The company selected Glenn Grosso, who worked his way

Getting Unstuck: Ways to Break Yourself Out of the Everyday Rut

“The danger in playing a piece over and over again lies in getting stuck in a rut where you don’t ask questions anymore and you always play it the same way.” — Itzhak Perlman We’ve all had those times in our careers when we’re stuck in a rut, or even might be losing ground. Days

What Dealerships Can Do to Overcome the Technician Supply Gap

It needs to be apparent for any new technician that there’s a clear career path and their employer is willing to invest time and money in their development.

Top 15 Ways to Improve Communications in the Service Drive

We need to take a closer look at how we communicate with our customers and our colleagues as well as how our customers perceive us. We cannot expect for our colleagues and employees to just read our minds as to needs and actions without having an open line for conversation and understanding. ​Customer loyalty is

Success Story: Sales up 40%. Gaining Traction as a Powerhouse in the Twin Cities

Richfield Bloomington Honda of the Tom Wood Auto Group To get a feel for the competitive landscape Richfield Bloomington Honda contends with, picture a wagon wheel.[…]