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Cosmetic Service Agreement from Radiant Ride Drives Consistent Customer Retention

Radiant Ride, specialists in professional cosmetic restoration services and customer retention, announced recently its SMART cosmetic service agreement program to help auto dealers protect the appearance of their customers’ vehicles and retain their business.

5 Steps to Boost Your Bottom Line

Giving your customer a choice can really pay off. Menus are an effective tool in your finance department, so why don’t you install this same process in your service department?

Giving Back to Your Community

Imagine giving the opportunity to win a car at a charity event — the excited participants, the press, the buzz that would spread throughout your local area. This actually can be done for minimal cost to your dealership.

Snap-on Introduces Software Upgrade 18.4: Power up. Power on. Empower on.

Snap-on invests in the latest technology innovations, resources and aftermarket repair relationships to significantly expand vehicle systems coverage and strengthen tool capabilities.

More Than Half of Consumers Paid for Major Car Repairs in the Past 5 Years, According to Ally Financial

Many American drivers who have to pay for unexpected, major car repairs could be at risk of facing costs they cannot afford.

Zurich Adds Service Advisor Training to its Offering for Auto Dealers

Zurich introduces comprehensive service sales training led by Steve Shaw; Full-day seminars across the U.S. to begin in July.

RING OF FIRE MANAGEMENT: Supply Chain Nightmares and How They Can Affect Your Dealership

So why should a new car dealer in Duluth or Toledo care about earthquakes in Japan? Supply chain disruptions, that’s why. April’s twin earthquakes that struck Japan’s Kyusho island — killing dozens, destroying buildings and displacing thousands of local residents from their homes — also disrupted parts supplies to a Toyota/Lexus plant and caused a

​Recalls Can Jam Up Your Lot – Are You Covered?

“What’s with all these customer’s cars stacking up out back?” What advice does a risk manager give his clients regarding these ever-increasing recalls? Lately, I find myself fielding calls from clients around the country concerned about how to manage the potential risk they face in selling a vehicle to a retail customer when that vehicle