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Success Story: Sales up 40%. Gaining Traction as a Powerhouse in the Twin Cities

Richfield Bloomington Honda of the Tom Wood Auto Group To get a feel for the competitive landscape Richfield Bloomington Honda contends with, picture a wagon wheel.[…]

Tech-Savvy Dealership Enjoying Social Media Lead Success

Third-generation car dealers and brothers Doug and Andrew MacIver own and operate Ride Time, an independent auto dealership in Winnipeg, Canada. Their grandfather, uncles, father and now they have operated dealerships in the area and they have a track record of success. Ride Time specializes in custom trucks, but retails vehicles in every category. They

From Website to Showroom, Engagement is Key!

The Internet has certainly revolutionized our industry and, for the most part, that revolution has been a positive one. But with so much information available to consumers, who now spend an average of 17 hours online visiting dozens of Websites to research their next vehicle purchase (known as the “Merry-Go-Round” effect), the Information Age has

It’ Complicated: Understanding Your Love-Hate Relationship With Data

You’ve heard all the arguments. You’ve probably even joined in at times. Customer data is too overwhelming. It’s complicated. It’s too confusing, time-consuming and expensive. If you’ve been a little hesitant to dive headfirst into piles of data, you’re not alone. Many dealership professionals see data as a frenemy — both friend and enemy. It

Times Have Changed – Take a New Look at Your Online Marketing Spend

Over the past decade, we have measured our results on Google AdWords by looking at CPC, Bounce Rates, Impression Share, and Click Through Rates. These simple metrics worked great when cars were flying off the shelf.

Lead Abandonment: A Fork in the Road, Not a Roadblock

The bottom line? Use technology to optimize your Website and convert consumers into walk-in buyers.

Podcast: ROI on Your Marketing Efforts

Outsell’s Amanda Meuwissen speaks with us about tracking the ROI of your dealership’s marketing efforts.

The Power of Brand: How to Stand Out in the Sea of Dealers

Look to the world’s top companies when adopting your brand philosophy. Focus on what you do best, create a simple-to-understand brand persona, make it seamless from Web to showroom floor and market the hell out of it.

Transparent Digital Retail is a Win for Dealerships and Customers

Consumer apprehension toward car dealerships likely goes back to the first sale from a dealer. It’s no surprise that people joke that they would rather go to the dentist than the dealership. Salespeople in any industry are met with a touch of skepticism by consumers. For auto salespeople, however, this skepticism has evolved into an

GOAL FOR 2017: Improve Customer Retention

Every year brings a new list of New Year’s resolutions. Make 2017 the year you significantly improve customer retention. Keeping satisfied customers returning to your dealership will not only make you more money in the long term; it will also have a positive impact on your standing with your OEM. This resolution may appear on