Just Do Your Job
If salespeople focused on just doing the best job possible, client loyalty would never be in question. Yet every day, salespeople don’t deliver. Why? The three most prevalent barriers to just doing your job are a lack of understanding, fear and attitude.
Are You A Leader Or A Manager?
There are some very important distinctions between being a manager, and being a leader. Not all managers are leaders, and not all leaders are managers. It’s really fantastic when you get a manager who is also a leader, but you don’t have to be at the top of the organization to lead.
Podcast: Biggest Challenges Facing Dealership Leaders
We’ve asked past guests to share with us what they believe are some of the biggest challenges facing leaders at today’s dealerships.
Evolving Automotive Technology: Keeping Your Staff Up to Date, Part 2
Staying ahead of consumer demand — and consumer knowledge — has become an increasing challenge.
Getting Unstuck: Ways to Break Yourself Out of the Everyday Rut
“The danger in playing a piece over and over again lies in getting stuck in a rut where you don’t ask questions anymore and you always play it the same way.” — Itzhak Perlman We’ve all had those times in our careers when we’re stuck in a rut, or even might be losing ground. Days
Podcast: Maximize Your Dealership’s Recon Department
Dennis McGinn of Rapid Recon discusses putting the right people in place to maximize your dealership’s recon department.
How Better Hiring and Training Processes are Driving Change in the Industry’s Largest Dealer Group
Today, the turnover number for the average dealership is more than 70 percent. Automotive consulting firm ESI Trends is familiar with the challenges faced by the industry: It also partners with the NADA to produce the annual National Automobile Dealership Association Dealership Workforce Study.
Evolving Automotive Technology: Consumer Desires and Demands, Part 1
For the next few entries in our Dealer Panel series, we’ve asked our panel how they deal with the changing pace of automotive technology and consumer demands.
Podcast: The Schools of Sales and Life
Sales Trainer Marsh Buice returns to talk about how to lead your team through the schools of sales and life.
Success Story: Sales up 40%. Gaining Traction as a Powerhouse in the Twin Cities
Richfield Bloomington Honda of the Tom Wood Auto Group To get a feel for the competitive landscape Richfield Bloomington Honda contends with, picture a wagon wheel.[…]
