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Car Wars Announces Innovative Updates and Solutions at NADA 2024

The innovations include Mystery Shop Scorecard, Call Coaching, Redesigned Call Alerts, CRISP reporting, a DriveCentric Texting Integration, an app and more.

CallRevu Wins 2024 BIG Innovation Award

This accolade celebrates CallRevu’s commitment to pioneering new pathways in automotive communication technology, elevating dealership operations and customer experience, the release stated.

ASE Workshops at NADA to Focus on EV Safety, Technician Recruitment and Retention

Learn strategies to better attract and retain entry-level technicians as well as how to develop and maintain a safe work environment and skill set for your extended EV team members.

Automotive Service Excellence logo - ASE logo
Identifying Gaps in Digital Retailing Solutions & 5 Easy Fixes

Inconsistencies slow the purchase process, erode consumer trust and eliminate the willingness to purchase.

Identifying Gaps in Digital Retailing Solutions & 5 Easy Fixes
Tesla NACS Connector One Step Closer to Becoming U.S. Standard

SAE International released key details on the implementation of the Tesla-developed NACS connector.

EV charging
Toyota of Murfreesboro Exceeds Customer Expectations with Automated Inspection Lane 

Today’s service customers expect a high level of service when they choose to take their vehicle to the dealership. See how Mike Thomas, service director for Toyota of Murfreesboro, delivers on those expectations while inspecting 100% of the vehicles that come through their doors.

Toyota of Murfreesboro Exceeds Customer Expectations with Automated Inspection Lane
Kain Automotive Joins NCM Associates to Expand Leadership Training Solutions

This strategic merger is a significant step forward for both industry leaders, delivering a comprehensive range of solutions to their valued customer bases.

Comvoy.com Launches Online Resource to Help Businesses Navigate Road to Net Zero

The intent is for NuPropel to be the place industry stakeholders can trust to be both current and neutral.

The Alliance Promotes JC Washbish to President

Washbish will work directly with the Alliance board of directors on organizational directives, business development and industry relations.

The Alliance - JC Washbish
FTC Announces CARS Rule to Fight Vehicle Shopping Scams

Combating Auto Retail Scams Rule targets bait-and-switch tactics, junk fees; includes clear protections for military members, who are frequent targets for vehicle scams.