Survey Shows Consumers Trust Auto Dealers, but Transparency Plays Critical Role
Safety plays critical role in consumers’ desire for dealership transparency; failure to disclose open safety recalls can impact sales.
Successful Outbound Call Tips for Service
Learn how dealership service and internet managers can optimize outbound calling to bolster results, improve CSI.
automotiveMastermind Adds to Flagship Platform
The latest update gives dealers a new opportunity to communicate with customers and build relationships.
Cox Automotive Introduces Kelley Blue Book Service Advisor
The most trusted third-party automotive brand helps car owners confidently identify auto repair shops and fair prices for repairs.
Total Customer Connect and AutoAp Announce Partnership
AutoAp providing safety recall information for Total Customer Connect’s Recall Marketing Services
Proactive Dealer Solutions Enhances Brooke.ai
Digital voice assistant upsell enhancements for inbound service calls build value for returning customers while increasing service revenue.
Let’s Talk Pre-Delivery Inspections
It’s time to modernize your PDI process by tossing out your manual checklist and utilizing a digital workflow process.
Automate Repair Orders with Camera-Based Inspection Systems
UVeye vehicle-inspection data recently added to CDK’s Fortellis DMS platform allows dealers to automatically create repair orders.
Leverage Retail Sales Offseason into a Winning Service Lane
Start thinking about how to use technology for greater connectivity between your service department and your customers.
Stop Making Your BDC Staff Do It All
Learn how to elevate employee satisfaction and output by lifting the burden of time-consuming transactions.
