Recommending Ride Control – Don’t Back Down
Stand by your recommendations. You are not doing your customers any favors by doing a less expensive repair.
Recall Masters Partners with Reynolds and Reynolds to Enhance Auto Dealers’ Ability to Identify Vehicles With Open Recalls
Automated software helps dealers avoid penalties while prioritizing customer safety.
The Dealer Grid has added over 1.5 million units of inventory, spread across a nationwide network of 21,000+ plus dealerships
The Dealer Grid today announced it has partnered with ShipYourCarNow. This partnership will provide a seamless shipping solution to complete The Dealer Grid’s digital marketplace, which currently boasts over 1,500,000 pieces of inventory across more than 21,000 dealerships.
The Reality of Things
Consider time leaks that might be in your process that when discovered and remedied would increase productivity and profitability — without adding headcount and payroll.
We Are Charged Up for NADA 2022!
We’re excited to get on the show floor to see old friends and meet new ones.
Don’t Let Lack of Customer Communication Cost Your Repair Department
Lack of customer communications between visits can be costing your repair operation in a number of ways.
Are Self-Service Kiosks Here to Help Advisors — or Replace Them?
Self-service technology completes the most tedious tasks and gives advisors the space for better customer interactions.
Fixing a Steering-Pull Condition
If a customer comes to your service department with a steering-pull complaint, never jump to conclusions about what’s really wrong.
Reclaiming Missed Opportunities in Sales
Do you have lead alerts set up in your CRM? Do you check lead reports daily to ensure that car shoppers are being followed up with?
Retain Customers with the ‘Rule of 3X’ Tire Rotation
Take this a proactive approach to retaining tire service customers for life.
