The Recon Resolution
Why should you prioritize reconditioning programs at your dealership, with so many other great resolutions you may have personally made for 2018?
Management and Ownership Succession – The Time to Plan is Now!
Most dealer principals have worked diligently for many years to build value in their dealership. The dealership has become a large aspect of their daily lives. It’s in their blood! Many still play a large role in the daily operation and would find it difficult to give the helm up to anyone, including their children.
Take a Moment
It’s full of possibilities. Anything could happen this year. This could be the year where all the work pays off and all your dreams come true. The year is waiting for you, urging you to get started.
Up in a Down Market: Training and Marketing When Things Slow Down
“Our overall strategy? Stay the course. Stay in your lane. Market to your customers. Full steam ahead. Walt Disney said it best when he said, ‘I’ve heard there’s going to be a recession. I’ve decided not to participate.’”
Manheim’s Marketplace to Deliver Omni-Channel Experience
“Manheim’s vision is to transform our operations into a seamless, 24/7 marketplace that enables our clients to buy and sell vehicles and solutions effortlessly,” said Grace Huang, president, Manheim Inventory Solutions.
How a Recon Management Program Can Benefit Your Dealership
A recon management program is designed to help control the reconditioning process at a dealership. While all dealerships have a process for handling how they get cars frontline ready, not all do this efficiently. The recon management program is an opportunity for the dealership to take back control of the reconditioning process by controlling speed, cost, time and morale.
AutoMap Inventory Tracking Service Hits 40,000 Vehicles Tracked
Through AutoMap, a bluetooth enabled onboard diagnostics device (OBD) chip is attached to each vehicle, a simple set up that takes less than 30 seconds per vehicle. Once the device is enabled, each vehicle’s location is broadcast to the main software site, or AutoMap app on mobile, for tracking.
Building Leaders: When to Let Go, Part 2
“My job is to find the right leaders for the right job, make certain they are working from their position of strength and lay out the expectations. They need to know what we want, when we want it and what rules of our culture they must follow to get it done.”
Focus on How Your Customer Can Get More, Not How They Can Pay Less
There are quite a few companies that can provide some or most of the elements needed to produce results — make sure to utilize the company that can do it all. Super-boost your retention and, more important, capitalize from it.
What is Your Phone Performance IQ?
Most calls to your dealership are from customers who can’t find or confirm some specific information online.
