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F&I Solutions Section: 3 Ways to Modernize Your F&I Process in the Age of the Customer

Instead of leaving customers waiting with a cup of coffee and a magazine, empower them to educate themselves on your F&I offerings.

3 Ways to Modernize Your F&I Process in the Age of the Customer

One of the biggest opportunities to meet changing customer expectations is the F&I process, where customers spend more than one-quarter of their total time at the dealership when buying a vehicle, according to recent studies.