Traver Connect Launches Sales BDC
This brings a suite of solutions for dealerships to convert customer-initiated calls and online inquiries into showroom sales.
Volie Appoints Call Center Guru as Sales Director of New BDC Platform
JoAnn Bedenbaugh will be responsible for overseeing Volie’s growing business as the company continues to bring its’ messaging platform that streamlines and automates customer engagement for efficient and effective dials directly to auto dealerships.
New Volie ‘BDC in a Box’ Automates Dealership Customer Engagement
Automotive BDC software allows dealers to get the productivity of an outsourced call center allowing three people to do the work of 10.
Efficiently Manage Online Leads with CDK Global’s New BDC Software
Engage online shoppers with productive conversations while giving sales staff more time to provide a VIP experience to guests in the showroom.
automotiveMastermind Creates a Virtual BDC For Auto Dealers & Offers Increased Support During COVID-19 Disruptions
With Market EyeQ, each of Mastermind’s remote team members have access to the same data-driven customer insights as their dealer partners, making the process of prospecting and handoff seamless even from afar.
MAX BDC is 3-Way Collaborative Tool for BDC, Customer, Sales
MAX Digital’s MAX BDC is a collaborative tool designed to give BDC staff instant access to the information they need.
MAX Digital Launches New Product to Empower BDC Staff
MAX BDC is a three-way collaborative tool for the BDC, customer and salesperson.
What is ‘The Right’ BDC Solution?
Ask 10 different dealers for their opinion on automotive business development centers and you will likely get 10 different answers. We’ve seen it all — we have clients who have their own fully functioning BDCs onsite, others who outsource and another group that is achieving great results without BDCs.
Podcast: Internal Vs. External BDCs
Bill Wittenmyer, VP of Sales for CDK Global, joins us to discuss interval vs. external BDCs.
Pros and Cons of Internal vs. External BDCs
Only one thing is certain; inbound phone calls are still the best low-funnel leads, so make sure they’re handled properly.
