Alternator Testing: Diagnostics are Getting More Complicated
One test is not enough if you are diagnosing a charging system problem. All too often, the alternator is condemned as the source of the problem if only battery voltage is present with the engine running. If this is the case, it means that the alternator is not charging, but does not reveal why.
Your Departments Must Work Together Toward a Common Goal
Let’s look at some ways your dealership can fix dysfunction between departments and keep your three-legged stool standing.
Are You Making Your Service Techs’ Lives Easier or Harder?
Helping your service department succeed can pay dividends in profit, customer experience and security.
Training Your Service Customers Pays Big Dividends
Did someone say “sell more cars?” Isn’t it about time you get serious about service and start training your service customers?
Power Tool Institute Launches Campaign to Promote Safe Lithium-Ion Battery Usage, Reduce Risks
“Take Charge of Your Battery” campaign educates consumers on proper selection, transport, storage, and disposal to reduce the dangers of lithium-ion battery misuse.
LotMonkey Expands Strategic In-Dealership Merchandising System into Four New Markets
For Philadelphia, Louisville, Long Island and Northern New Jersey auto dealers, creating on-the-lot merchandising materials is now a breeze.
Employees, The Lifeblood of Our Business
We believe that our organization’s ability to create and deliver the best quality, speed and cost performance is critical to maintaining our competitive advantage and achieving continued growth.
Pay No Attention to the Man Behind the Curtain
A common scenario that plays out in dealership nationwide is the “multi-vendor” deal. What is the multi-vendor deal? It is a car deal that several vendors take credit for and that dealer only get to sell once.
It’s Not About Just You
You must do well. You must reach beyond your comfort zone. You must dig deep and get back up. You must set audacious goals and kick the door in when Life tries to slam it in your face. You must reach higher because this isn’t just about you.
Today’s Dealership Differentiator: Personalized Development
When people learn, they need feedback that tells them whether or not they are doing the right thing. Mastery requires feedback; so, the more you can provide feedback, the better your coaching and development efforts will be.
