

Podcasts
Podcast: Benefits of Total Loss Protection Programs
Michael LaMotta of DOWC discusses TLP programs and how dealers and their customers can benefit from them.
Michael LaMotta of DOWC discusses TLP programs and how dealers and their customers can benefit from them.
With a TLP product, revenue is generated throughout the term of each contract and there's direct tie-back for vehicle replacement.
No-contract monthly VSCs meet customers’ budget concerns, keep their vehicles in good repair and keep them connected to the selling...
Exploring the hidden value of your existing customer data.
In this moment of seismic change in the retail environment, it’s critical to understand that brick-and-mortar days aren’t necessarily over...
With new procedures in place and increasing buyer concerns to address, innovative new products are essential to drive business.
Is your F&I administrator helping you sanitize your showroom and protect your customers? If not, you should find one who...
Dealers need control of their investments, and access to their cash as permitted by state regulations, to insulate themselves from...
Michael LaMotta, founder of Dealer Owned Warranty Company (DOWC), joins us to discuss customer service in a crisis.
In times of crisis, your customer-facing staff can also be the most important line of defense when it comes to...