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ComplyAuto Joins STAR

Focus on privacy and cybersecurity escalates for OEMs, technology vendors and franchised dealerships nationwide

Harnessing the Power of First-Party Data to Thrive

As dealerships, we often want what we don’t have, and data is no exception.

DealerSocket Unveiled Seven CRM Innovations at NADA

The innovations include new texting capabilities, consumer privacy management updates, along with new versions of its Desking tool and Desk Log solutions.

Spireon’s MyDealer 2.0 Enables Service Retention through Personalized App Experiences

MyDealer 2.0 leverages repair order history, maintenance schedules and mileage driven to push service reminders and enable appointment scheduling from the app.

Helion Defines Dealer IT Best Practices in New eBook

In the book, Helion outlines specific steps dealers need to take to safeguard their consumer data.

Dealers Urged to Review Vendor Data Security Measures

While CCPA is California-specific legislation, its requirements affect dealers and dealer groups having stores in the state, and many vendors serving auto retailers are domiciled there. CCPA’s comprehensiveness is designed to ensure healthy consumer privacy and data security guidelines for dealers and vendors, wherever located.

Consumer Data Privacy Revolution is Underway

Data breaches are happening on an almost daily basis, exposing customer addresses, passwords, credit card numbers, social security numbers and other sensitive information.

The New Consumer Privacy Laws: What You Can Do Now To Comply

If information is not going to be provided or deleted, or doing so is delayed, the consumer must be notified of the reason for the delay or the decision not to delete the information, and of any right of the consumer has to appeal the decision to the dealership.

Helion Technologies Partners with California New Car Dealers Association to Educate Dealers on Privacy Act Compliance

Dealerships are also required to proactively provide full disclosure to consumers about what their data is used for, who it gets shared with and for what purpose, at the time said data is collected.