Instead of blindly following poor performers down the path of negativity, refuse to give in to pessimism, cynicism and hopelessness.
The automotive retailing market might be changing, but that doesn’t mean your attitude has to shift with it.
Investing in ongoing training and hiring the right people for the right roles will decrease turnover and positively impact the dealership for current employees, potential employees and, most importantly, customers.
Salespeople face a variety of obstacles in their day-to-day work, from customers looking to get the rock-bottom price to slow sales days to no-show appointments. The ability to maintain a positive mindset is crucial to finding success in sales. While the individual is ultimately responsible for his or her own attitude, management can help to