The Top 10 Lessons of the Last 50 Years
Salespeople need to know the product. They must embrace this and focus on creating an exceptional experience for the customer, letting them try out the product, and helping them buy.
Black Book Partners With Drivably to Bring More Profitability Into Dealer Online Inventory Acquisition
Drivably’s offering helps dealers seamlessly find the right inventory opportunities by making recommendations based on a variety of criteria including a dealer’s unique preferences, historical dealership performance data, individual market, and valuation data.
Podcast: Growing and Utilizing Your Salespeople’s Abilities
Noel Walsh, CEO of NW&A Sales Training, joins us to discuss growing and utilizing the abilities of our salespeople.
Podcast: Making Your Training Session Pay Off
Sally Whitesell, president of sw Service Solutions, joins us to discuss how you can make your training session pay off.
How to Make Your Training Sessions Pay Off
Are you conducting training sessions without getting results? Are you having problems getting your team to retain information and effectively implement your processes? If you answered yes to either of these questions, you may not be presenting material in a way that triggers the memory banks of 90 percent of your team.
Putting It All Together: Artificial Intelligence 101
Everyone knows that AI is the future. It will drive us around in our cars, predict the next natural disaster and find the cure for cancer. But what can AI do right now to make our lives easier?
Train Every Day: Ongoing Learning is Essential to Sustained Success
If you’re looking for a sure-fire way to reduce efficiency, frustrate your employees and ultimately have them move on to other dealerships, neglect their ongoing training.
Podcast: Artificial Intelligence and Machine Learning
Eric Brown of LotLinx speaks with us about using artificial intelligence and machine learning to connect with your dealership’s customers and to serve them more effectively.
Four Things You Need to Know Before Starting a Mentoring Program at Your Dealership
You see it at the dealership all the time. That new salesperson far exceeds everyone else’s numbers at the store during the first month. Then, the sales start to slip. By the fourth month, the person gets fired for not meeting his or her numbers.
Resources for Becoming a Better Leader
A recent study found that the average American read four books in the past year, with 27 percent reporting that they hadn’t read any books. As Mark Twain famously said, ‘The man who does not read has no advantage over the man who cannot read.
You Are In Charge of Your Career
There are numerous ways to learn sales skills. Some dealerships have extremely in-depth training and mentoring programs to develop their people. Others just toss salespeople to the wolves and see who survives.
Podcast: Teaching and Learning in Leadership
Bill Wittenmyer of ELEAD1ONE speaks with us about the role of teaching and learning in leadership.