Sales & Training Solutions
Making the CRM the Hub of All Customer Communications
Even in today’s digital age, a phone call can be the difference between winning or losing a lead. Dealerships are...
April 2020
March 2020
February 2020
Dealer Service December 2019
Sep 2019 Dealer Service
Jun 2019 Dealer Service
Even in today’s digital age, a phone call can be the difference between winning or losing a lead. Dealerships are...
With the plateau of car sales in 2017 and margin compression in full swing, dealerships need to look internally to...
Chase Abbott, vice president of sales for VinSolutions and Dealertrack F&I, joins us to discuss dealership staffing challenges and opportunities.
Investing in ongoing training and hiring the right people for the right roles will decrease turnover and positively impact the...
There’s a hard dealership truth those of us in this business confront every day: Staff turnover is incredibly high. According...
Is your dealership set up to be proactive and make the most of that 21 percent of customers’ time? Or...
While the process of creating a proactive dealership takes some work, it is worth the commitment. This change in mindset...
After years of positive growth, the automotive industry is still adjusting to the current trend of declining consumer demand. What...
Why is employee retention so important? The Society for Human Resource Management recently reported that the cost of replacing an...
