How Dealerships Can Increase Revenue Through the Service Drive
Our final tip for 2017 is right on time to help you cut the waste as you head into the New Year. We’ve identified the 5 Core Reconditioning Problems that keep most dealerships from succeeding at recon.
– Blame and finger-pointing. “It’s the service department’s fault …”
– Delay. UCM failure to quickly approve or decline work
– Communication. The head doesn’t know what the tail is doing
– Shifting priorities/wasted time. Frustrated service managers waiting for approval from sales
– Profit opportunity loss. Is it really cheaper to send recon out?
Original Air Date: Dec. 13, 2017
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