How to Avoid Survey Backfire
Customer satisfaction surveys have trained us as consumers to scrutinize every aspect of our customer service experience. Ppositive and productive word tracks can make a great impact on survey scores.
2 Simple Tracks to Increase Your Survey Scores and Returns, I Promise
It’s not easy getting customers to return surveys these days. Usually, they consider it a waste of their time unless they are extremely impressed or extremely irritated by the service they received.
