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The Convenient Truth

Anyone who has been in our business for some time can tell you the auto industry has changed dramatically — and so have our client’s habits and expectations. For today’s client, convenience is everything.

The Lies Green Arrows Can Tell

Sometimes red is good and sometimes green is bad, which, in the end, only makes the digital universe harder to understand. This is especially true when it comes to a client who just wants to see green and forward movement.

National Credit Center Launches New Website

The newly redesigned website offers visitors richer insights into how the Company is helping Automotive Dealers with customer decisioning and acquisition.

Dealer Marketing Performance Metrics: How to Tell What’s Working

Every one of your marketing channels is raising their hand on linked sales saying, “Me, me, me, I get the credit!” If they can’t prove a direct sale, vendors should at least be able to prove influence.

Podcast: Metrics for High-Performing Websites

Outsell’s Amanda Meuwissen joins us to discuss the metrics that separate high-performing Websites from ineffective online efforts. outsell.com

Amanda Meuwissen Featured
Your Best Defense is a Good Offense

The military adage “the best defense is a good offense” applies to selling cars, as well. If you keep moving forward, attracting new customers and advancing those customers down the path to purchase, your competitors are eliminated from consideration.

Podcast: Moving Customers from Online to In-store

Scott Pechstein of Autoweb (formerly Autobytel) on moving customers from online to in-store. autoweb.com

Best Car Buying Sites

Auto advertisers need to have a strong presence on their own Website and on third-party Websites that customers find both helpful and trustworthy.

Podcast: Using Live Chat in a Slowing Economy

Todd Smith of ActivEngage talks with us about making the most of live chat in a slowing economy. activengage.com

Podcast: Live Chat
Why Page Engagement Is More Important Than Lead Form Fills

The premise is simple: If someone is willing to provide you their information on a lead form, then they are obviously interested in the car on your lot and this automatically makes them a lead.

From Extravagance to Necessity to Customization and on to Organizational Personalization

Today, dealerships need a Website that provides a personalized shopping experience and allows the shopper to have a social connection and feel they know the people with whom they are planning to do business. How did we get here and where will we go next? Let’s examine the path we took to where we are

Eight Easy Ways to Build Your Personal Brand Online

The idea of personal branding can be overwhelming or daunting, but once you start getting out there, you might be surprised how your referrals will grow and your online presence will spread.