Keys to a Higher Car Count
Sustainable tactics to increase your numbers.
Not My Job
Here’s a tip. If you don’t whether something is allowed, if you don’t know how to do something or if you don’t know the answer to a customer’s questions, go find someone who does know. Your ignorance should never be the customer’s problem, and it won’t kill you to learn something new.
7 Reasons Onboarding Is Essential
To keep your onboarding program simple and aligned with your other workforce processes, follow the five C’s — compliance, clarification, culture, connection and check back.
Goals, Vision and Your Team
No one does their best work in a vacuum; we all need feedback and a sense of where we are in the process.
