For the Greater Good
While auto sales can be a cutthroat business, think about how you can reach out and help other dealers for the greater good of the industry.
The New Normal
Now, more than ever, your customers need to have trust in your business. Work together as a team to ensure customers return to your dealership with confidence and commitment.
Surviving & Thriving in a Crisis
Best practices for establishing processes to protect your employees, customers and guests who visit your facilities, as well as information on how you can re-engineer operations to maximize online sales.
Leadership Podcast: Understanding a Company’s Culture
We’ve returned to some of our past guests to ask them how they help a new employee understand the culture of their organization.
Rising to Extraordinary Challenges
This time reminds us that as leaders, we need to be constantly evolving. Adapting our businesses quickly and efficiently is how we’re going to stay in business and excel.
Podcast: The Coronavirus and its Impact on Our Industry
Susan Givens, group publisher for AutoSuccess, discusses the world’s coronavirus pandemic the impact it is having on not only Babcox Media, but the automotive industry as a whole.
Making It Personal
It’s time to use video to introduce yourself and your staff in a way that will resonate with your potential customers.
Keep the Momentum Going
How do you keep the initial enthusiasm and excitement you felt at NADA from evaporating? Here are some of my follow-up tips.
The Domino Effect
Consider setting quarterly resolutions, which give you a clean slate every January, April, July and October.
Leadership Podcast: 2020 Goals
We’ve returned to some of our past guests to ask them what are a few goals your team is looking to accomplish in the upcoming 2020 year.
Front Row Seats & DVD Headrests
While attending a favorite industry event that focused on customer service, AutoSuccess Publisher Susan Givens experiences a dealership that’s “walking the walk.”
Traditions, Thanks & Friendsgiving
Many of us spend so much time with our co-workers that they often become close friends, almost family. Sometimes our friends become our chosen families.
