Steve Robinson Archives - Page 2 of 2 - AutoSuccessOnline
3 Theft Risks to Look Out for at Your Dealership

When Googling “dealership theft,” the search returned over 30 million results. There’s a reason for that — scams and thefts targeting dealerships are more common than dealers should be comfortable with.

Rise Above the Market and Maximize Profitability

While 2019 holds some challenges for dealerships, investing in the right solutions and coming up with creative ways to cut costs will help your business stay profitable.

Maintaining a Positive Dealership Culture in a Volatile Market

The automotive retailing market might be changing, but that doesn’t mean your attitude has to shift with it.

Podcast: Recognizing Signals for Employee Training

Steve Robinson, vice president of sales for KeyTrak, joins us to talk about recognizing signals to know when it’s time for employee training.

6 Triggers That Signal It’s Time for Employee Training

It’s true that training takes time, effort and money. But when you consider the fact that it affects your employees’ performance — which directly impacts their job satisfaction and in turn your customers’ experience — the results of quality training are priceless.

Strategies for Helping Your Salespeople Work as a Team

If you ever want to motivate someone, give them someone to compete with and a reward to work toward. Think about it: which would motivate you more: “Go sell 10 cars” or “Sell more cars than everyone else and get a spiff”?

Cut Down on Key Misuse by Regularly Reviewing This Key Control Data

By paying attention to how your keys are being used, you can ensure that poor key control practices don’t get in the way of your efforts to reach more customers, improve your customer experience and grow your dealership.

4 Ways Your Dealership Can Stay Competitive in 2019

In 2018, dealers were up against some major challenges and changes: employee turnover, technological advancements, vehicle subscription services and predictions of impending sales declines. As we move into 2019, it’s time to face the industry’s challenges head on. To stay competitive, incorporate the following initiatives into your business strategy.

How to Make Big Changes Stick and Create Success at Your Dealership

At the end of the day, there are no shortcuts. Everybody has to buy in to new processes, otherwise the changes will be ignored, making them a waste of time and money. Don’t let your employees do things the wrong way because that’s the way they’ve always been done.