retention Archives - Page 7 of 7 - AutoSuccessOnline
Growing In A Flat Market

JONES HONDA BLOWS PAST NEW AND USED AVERAGES IN THEIR MARKET. SALES UP 22.5% YOY WITH INCREASES MARKETING PRESENCE Jones Honda, part of the Jones Family of Dealerships in Lancaster, Pennsylvania, has a great reputation for retaining customers and providing outstanding sales and service experiences. What the dealership lacked, however, were the tools and marketing

Podcast: Increasing Gross Revenue in Service

DealerPRO Training CEO Don Reed talks about increasing gross revenue and customer service in your dealership’s service department. dealerprotraining.com

Don Reed Podcast
Spring Clean Your Dealership’s Practices and Processes

It’s spring, which means everything is in transition. The weather is finally warming up, leaving behind the cold gloomy days of winter. Spring cleaning is a common practice for most households, but have you considered what spring cleaning means for your dealership?

Podcast: Increasing Employee Retention

Jim Russell of the Jim Russell Group talks about increasing employee retention and satisfaction at your dealership.

Nearly 20 Years of Customer Retention Success

As dealerships across the country try to design and implement customer retention programs, many are finding that it’s not easy as it sounds. Ideas such as providing cookies or offering movie nights are being experimented with, but few dealerships are truly successful in retaining the majority of their customers.

Podcast: The Importance of Follow-Up

Sum-Ware’s Business Development Director Nathan Anderson shares the importance of follow up in service department retention.