Your Place: Mark Paul Discusses Safety Recalls
AutoAp’s Mark Paul shares information from his company’s latest report, “Safety Recalls: State of the Retail Industry.”
Your Place at NADA with Chip Perry
On location at the 2022 NADA show, Dennis McGinn spoke with industry veteran Chip Perry of A2Z Sync.
Your Place: Women in Recon
Dennis McGinn speaks with three Rapid Recon female employees about their roles in the company and the industry as a whole.
Power of Transparency Separates the Winners
Trust is the new measure of success. Evaluate how your dealership delivers evidence-based trust and value that your people practice and deliver to your buyers.
The Writing on the Wall
As dealer groups grow, store individuality must yield to group-wide standardization and consistency.
Parts and Recon Readiness
Your counterperson should have an outside-the-box thinking style.
The Reality of Things
Consider time leaks that might be in your process that when discovered and remedied would increase productivity and profitability — without adding headcount and payroll.
How AI Improves the Entire Customer Experience
Dennis McGinn speaks with Hunter Swift about how artificial intelligence can improve a dealership’s call management and overall processes.
RAPID RECON LAUNCHES RECON CONNECT AND OTHER DEALERSHIP SOFTWARE PRODUCTIVITY & CONVENIENCE TOOLS AT NADA
Rapid Recon will announce several new productivity and convenience tools at NADA ’22 next month in Las Vegas.
Service Tools for Improving the Customer Experience
Dennis McGinn and Matt Sodikoff, a fixed ops director, discuss how the dealership has changed its services over past two years and which tools have helped the dealership become even more customer friendly and keep them coming back for their service needs.
Deal Wisely with the New Margin Compression
Here’s how to sharpen your competitive tools and practices now for the return of margin compression.
Increasingly Famous Two Anthonys at NADA ’22 Recon Workshop
Back again this year, Greenhalgh and Martinez and their entertaining workshop pack a practical punch. An attendee handout will keep ideas fresh for application back at the dealership.