Volunteering as a Hiring Guide & Benefit
I’m always inspired after reading through our contributors’ articles each month. Their willingness to share their leadership, sales and marketing advice is a testament to the generosity of our industry.
Why Do We Resist Change? Part 2
This month, Publisher Susan Givens continues with a summary of tips about overcoming resistance to change within organizations.
Why Do We Resist Change?
Resistance to change is one of the most common obstacles that businesses face during organizational change. Ideally, you can replace that resistance with support, boosting project results across the board.
Do You Have an Employee Council?
Recently our monthly contributor and long-time AutoSuccess friend, Don Reed of DealerPRO Training, mentioned the concept of dealerships incorporating an employee council for in-dealership feedback. Is your store taking advantage of a process like this?
‘Distracted Driving’ Report Unveils Disturbing Data
April is Distracted Driving Awareness Month, and the news isn’t good. “There’s no way around it: the data is startling,” said Laura Adams, safety and education analyst at DriversEd.com, an online driving school.
How Do You Define Leadership
As the leader or one of the leaders of your dealership, you know that you are someone who influences the individuals and groups within your organization, and part of your responsibilities is to help guide them toward successful careers.
5 Strategies for a Successful Business
Dealerships looking to grow and thrive need to connect with customers not just for their next vehicle or repair, but also to become the business they, their family and friends see as the one they trust above all others.
Following Up and Standing Out: How Are You Differentiating Yourself from the Dealers Down the Street?
Since recently purchasing a home, I continue to be impressed by the follow-up we receive from our Realtor. She not only checked in after the initial purchase, but she has continued to reach out to us monthly.
Making the Most of a Conference
The 2019 NADA is fast approaching, and the AutoSuccess team is excited to head to the “city by the Bay” for what is sure to be another incredible event.
What Will Your 2019 Success Story Be?
What is your 2019 Success Story? If you were writing it right now, what would you want it to say about your dealership’s accomplishments in 2019? We’d love to hear what you have to say.
NADA Chairman, AAA Contest Mobility Narratives
In a speech to the Automotive Press Association last month, NADA Chairman Wes Lutz challenged media storylines about the future of mobility, in particular, the one that claims ride-hailing will replace personal vehicle ownership.
Expressing Gratitude at Thanksgiving and Beyond
I feel grateful for so many things this year. I have a healthy family, wonderful friends and a career that I enjoy and offers me new opportunities. I could not have asked for a better year.
