automotiveMastermind Elevates Data Executive into Broader Role
The leadership transitions will enhance the company’s products, sales and data operations.
With Continued Growth, Vehicle Acquisition Network Announces a Series of Promotion
Vehicle Acquisition Network (VAN), which connects dealers with private party sellers, has seen aggressive growth among dealerships across North America. VAN is announcing a series of internal promotions with this ever-growing clientele to better support its efforts.
Purecars Promotes Lauren Donaldson to Vice President, Client Experience and Strategic Partnerships
Donalson’s Close Proximity to The Retail Community Has Helped Her Offer Unparalleled Advice to Dealers.
Podcast: Don’t Recruit F&I Managers — Grow Them!
Join us as we discuss with Eric “Frenchy” Mélon how successful dealerships embrace promoting from within and developing their people through the right career path.
Match Your Sales Approach to Your Prospect’s Readiness to Buy
There are five stages of buying behavior that a consumer will go through, and each stage requires a different decision by your prospect. Your sales and promotional messages must link to where your customers are in their decision-making process.
Financing in the Service Department Can Drive Customer Satisfaction
Some drivers have been raised with a skepticism of mechanics and service writers. Steve Roe of Synchrony Car Care shows how you can help customers manage costs and feel more confident in their service purchases.
Will Facebook’s Data Breach Affect Dealerships’ Digital Marketing Strategies?
If the news reports surrounding the Facebook data breach have not yet entered your living room, then it’s time to discuss a very real problem.
InterActiveTel Names Industry Veteran Bill Leek as President & COO of InterActiveTel
InterActiveTel, a leading company that delivers comprehensive knowledge to dealers through customer communication, recently announced Bill Leek, former Vice President of Sales for Dominion Dealer Services, has joined the company as its new President & COO.
Former Cars.com Exec Joins Hireology as VP of Auto Partnerships
Kraut most recently served as vice president of national sales at Cars.com, and led the company to over thirteen years of record growth, according to Hireology.
Building Leaders: When to Let Go, Part 2
“My job is to find the right leaders for the right job, make certain they are working from their position of strength and lay out the expectations. They need to know what we want, when we want it and what rules of our culture they must follow to get it done.”
Building Leaders: Who’s Ready for Leadership
“I look at their current job and their current results to gauge their abilities and their outlook. If they don’t have above-average results in their current job, we aren’t interested in putting them in charge of a team.” – Chris Saraceno