We’ve returned to some of our past guests to ask them what one mistake they witness leaders making more frequently than others.
Very few of us are good at an activity the first time we attempt it. We learn by trial and error. We make an attempt and we find out what works, what doesn’t and then, armed with this knowledge, we try again.
Anna Puzier, business analyst for Auto/Mate, joins us to discuss how to streamline your processes to create a better customer experience.
With just a few tweaks to your IT budget, you can reduce spending in some areas and spend more on mission-critical technologies that boost your productivity and profitability, while keeping your business secure.
Every dealership is different, so every process should be different, but there are a couple of common mistakes we often see dealers make that are worth keeping in mind
as you develop your processes.
James Ochner, GM of I-10 Toyota, talks with us about getting dealership employees to live up to their full potential.