Leadership Podcast: Growing and Developing as a Leader
We’re returned to some of our past guests to get their thoughts on what they are doing to ensure they continue to grow and develop as a leader.
Podcast: Improved Customer Data Management
Michael Paladino, customer success manager for Black Ink Technologies, joins us to discuss the importance of improved customer data management.
Why Improved Customer Data Management Can’t Wait
Delays in deciding how to manage your customer information might lead to losing out on a good quote, or finding yourself understaffed at crunch time.
Securing Customer Data Management to Expect (& Capitalize Upon) the Unexpected
The most obvious benefit of CDM is time. Quickly pulling customer and vehicle information on high-volume days relieves administrative burden so the service team can focus on repairs.