Who’s the Boss?
Sometimes, to see what we should do as leaders, it’s valuable to look at some of the things we shouldn’t do.
New Faces, New Challenges, New Opportunities?
Learn how to be the coach that you wanted when you were new to a company or position.
Podcast: Women in F&I: Ignite Your Automotive Career
Arielle Vaughn, training and development specialist for iA American Warranty Group, discusses women in the F&I department.
Women in F&I: Ignite Your Automotive Career
To begin moving more women into F&I, we must address imposter syndrome and show women they belong.
Pushing the Fixed Ops Needle Forward
It’s critical to get out of your office and truly manage what’s going on in your shop. Here are a few tips on how to make this happen.
Podcast: Importance of the Female Role
Spring Anderson discusses the importance of the female role in dealerships.
Mitchell 1 Shop Management Workshop Sweepstakes
Attendees will learn how to get the most out of their shop management system, and also have an opportunity to network and share ideas.
Women in Dealership Management and Leadership
Ironically, women continually rank among the top producers in the industry. We are also scarce.
Why Improved Customer Data Management Can’t Wait
Delays in deciding how to manage your customer information might lead to losing out on a good quote, or finding yourself understaffed at crunch time.
Seats Filling Fast for the Mitchell 1 Shop Management Workshop
The two-day training session will focus on best practices and guide users through all levels of functionality of Mitchell 1 Manager SE and ShopKey Shop Management SE.
Look Before You Leap
It’s advice that’s been around for centuries and still makes sense: look before you leap. As a business owner or manager, you want to ensure you have all the information needed to make a decision before making it.
Why Do We Resist Change? Part 2
This month, Publisher Susan Givens continues with a summary of tips about overcoming resistance to change within organizations.