Leadership: Coming to Serve, Not to be Served
What is leadership? Leadership is a process of influence. Whenever you find yourself attempting to influence the thoughts and actions of others toward the achievement of a specific goal, you are engaging in leadership.
Podcast: Maximizing Repair Orders and Profits
Don Reed, CEO of DealerPRO Training, on maximizing repair orders and profits in the service department. dealerprotraining.com
Podcast: Recalibrate Your Thinking
Sales Trainer Marsh Buice returns to share ways you can recalibrate your thinking in a stressful sales career. marshbuice.com
The Measurement of Success, Part 1
“Success is not permanent. The same is also true of failure.” – Les Brown In this magazine, we often discuss the goal of success — it’s literally in our title. For the next couple of issues, however, I’d like to take a look at the concept of success itself. In a recent podcast, we returned to some past guests
Leadership Development: Inspiring a Positive Culture
If your words and body language don’t match, it is quite possible you may be perceived as non-caring, inauthentic and untrustworthy. Unfortunately, without understanding this essential combination, you may turn people off.
Are You Managing Your A-Level Salespeople Straight to Your Competition?
Managers need to be held accountable for the development of their sales team. A revolving door for salespeople is not a recipe for success. The days of tossing 12 green peas at the wall and hoping a few stick are gone.
Out of the Red and Into the Black
The dealership was out of touch with what the market demanded. In a little under a year and a half’s amount of time we’ve been able to move it to the modern way of doing business.
Podcast: Leadership and Success
We’ve returned to some of our past guests to ask how they, personally, define success.
Inspire a Positive Culture! Practice Three Things to Improve Communication, Positivity, Respect and Productive Relationships
With the rapidly changing and attention grabbing technology, social media, 24/7 communication, and the fight to retain talent and relationships, how does one keep composure and keep it straight to communicate that can result effective and efficient outcomes? Consider practicing three things:
Goals, Vision and Your Team
No one does their best work in a vacuum; we all need feedback and a sense of where we are in the process.
Characteristics of the Most Successful Leaders, Part 2
Great leaders recognize that the only way to be trusted is to be trustworthy. They are honest; they say what they mean and mean what they say. They deliver what they promise and if they mess up, they are fast to apologize and do everything possible to make it right.
Leadership Legacies: Why Great Leaders Mentor Instead of Manage
Put yourself in your team’s position for a second. Think about everyone you’ve worked for with the word “manager” or “director” in their title. Now think about those who have had the most significant impact on your professional and personal life.
